Contact PencilAI

    We are committed to providing Reliable Support, Clear Communication, and Responsible Assistance to all users, partners, and stakeholders connected with PencilAI applications and services.

    If you need help related to our Educational Apps, Productivity Tools, Privacy Matters, or Technical Issues, please use the official contact details provided below.

    General User Support

    For questions related to:

    • App usage or technical problems
    • Feature requests or feedback
    • Account or access concerns
    • Privacy or data-related inquiries

    Please contact our primary support channel:

    Support Email:
    support@pencilai.co.in

    Our team aims to respond to all genuine support requests within a Reasonable and Responsible Timeframe, typically within 2–5 business days, depending on the nature of the inquiry.

    Google Play Developer Communication

    For official developer verification, policy communication, or Play Console–related matters, the authorized contact channel is:

    Developer Email (Play Console):
    playconsole@pencilai.co.in

    This email is reserved for platform, compliance, and developer-level communication.

    Legal & Company Information

    Legal Entity Name:
    PENCIL AI EDUTECH PRIVATE LIMITED

    D-U-N-S Number:
    771665489

    Registered Address:
    C/o Ravinder Kr Jha, Vill-RamNagar Pharsahi Milik
    Chopra Ram Nagar, Purnea
    Bihar – 854102
    India

    This registered entity is solely responsible for the Development, Publication, Maintenance, and Support of all PencilAI mobile applications and related digital services.

    Responsible Communication Policy

    To maintain Efficient and Secure Communication, we request that users:

    • Provide clear details about the issue or inquiry
    • Include the app name and device information when reporting problems
    • Avoid sharing sensitive personal data in emails unless necessary

    This helps us deliver Faster, Safer, and More Accurate Support.

    Commitment to Users

    At PencilAI, user trust is built through:

    • Transparent Communication
    • Respect for Privacy
    • Timely Assistance
    • Continuous Service Improvement

    We value every genuine message and continuously work to enhance the Support Experience, App Quality, and User Satisfaction across all PencilAI products.

    Thank you for trusting PencilAI.

    PencilAI Support Team
    PENCIL AI EDUTECH PRIVATE LIMITED

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