Privacy Policy

Effective Date: July 02, 2026
Last Updated: July 02, 2026

1. Introduction

Welcome to Smart Adda (“Smart Adda”, “we”, “our”, or “us”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Smart Adda mobile application, website (if applicable), and related educational services.

By accessing or using Smart Adda, you agree to the practices described in this Privacy Policy.

2. About Smart Adda

Smart Adda is an online learning platform that provides digital educational services, including but not limited to:

Live Interactive Classes
Recorded Video Lectures
Online Courses
PDF Notes
Study Materials
Test Series
Mock Tests
Practice Quizzes
Doubt Support
Learning Progress Tracking
Educational Notifications

Our objective is to provide a secure, reliable, and high-quality digital learning experience.

3. Information We Collect

A. Personal Information

When you register or use our services, we may collect:

Full Name
Mobile Number
Email Address (if voluntarily provided)
Profile Photograph (optional)
Profile Information
Purchased Courses
Customer Support Communications

B. Mobile Number Authentication

Smart Adda uses mobile number verification with One-Time Password (OTP) to provide secure account access.

We collect:

Mobile Number
OTP Verification Status

This information is used only to:

Create your account
Authenticate your identity
Secure your account
Prevent unauthorized access

C. Device Information

We may automatically collect technical information including:

Device Model
Device Manufacturer
Android Version
App Version
Device Identifier
IP Address
Network Information
Language Preference
Time Zone
Crash Logs
Diagnostic Information

This information helps us improve app stability, security, and performance.

D. Learning Activity

When using Smart Adda, we may collect:

Enrolled Courses
Video Watch History
Learning Progress
Completed Lessons
Test Attempts
Quiz Scores
Performance Reports
Download Activity
Session Duration

This information helps personalize your learning experience and allows you to resume your progress across devices.

E. Payment Information

When you purchase a course, payments are processed securely through Razorpay.

Smart Adda does not store:

Credit Card Numbers
Debit Card Numbers
CVV
UPI PIN
Net Banking Passwords

Payment information is handled securely by Razorpay in accordance with its own privacy practices.

4. How We Use Your Information

We use your information to:

Create and manage your account
Verify login through OTP
Provide access to purchased courses
Deliver live classes
Stream recorded video lectures
Provide PDF notes and study materials
Conduct online tests and quizzes
Track learning progress
Improve app functionality
Personalize educational content
Send important notifications
Provide customer support
Detect and prevent fraud
Comply with legal obligations

We use your information only for legitimate educational and operational purposes.

5. Course Purchases

Certain courses and educational content are available only after successful payment.

After payment is confirmed, purchased courses will be made available in your account according to the applicable access terms.

6. Live Classes & Recorded Content

Smart Adda offers:

Live Interactive Classes
Recorded Video Lectures

To provide these services, we may maintain information regarding:

Course Enrollment
Viewing Progress
Attendance
Lesson Completion

This allows learners to continue their studies seamlessly.

7. PDF Notes & Study Materials

Smart Adda provides digital educational resources for personal learning.

These materials may include:

PDF Notes
Assignments
Practice Materials
Other Course Resources

These materials are intended solely for personal educational use. Unauthorized copying, redistribution, resale, or commercial use is prohibited.

8. Test Series & Learning Analytics

To support your learning, we may maintain records of:

Test Attempts
Mock Tests
Quiz Scores
Performance Analysis
Progress Reports

This information helps you monitor your academic progress.

9. Doubt Support

If you submit academic questions or support requests, we may collect:

Text Messages
Uploaded Files or Images (if supported)
Subject Information
Course Information

This information is used solely to provide educational assistance and support.

10. Push Notifications

Smart Adda uses OneSignal to send notifications such as:

Live Class Reminders
Course Announcements
Test Alerts
New Content Updates
Important Service Notifications

OneSignal may collect device identifiers and notification tokens necessary to deliver push notifications.

You may disable notifications at any time through your device settings.

11. Permissions

Depending on the features you use, Smart Adda may request access to certain device permissions.

Internet

Required for:

Login
Live Classes
Video Streaming
Course Access
Downloads
Tests

Notifications

Used to send educational reminders and important updates.

Storage (If Required)

Used for downloading PDF notes and educational resources.

Permissions are requested only when necessary for specific app functionality.

12. Third-Party Services

To operate Smart Adda efficiently, we use trusted third-party service providers.

Firebase

Firebase is used for core application functionality, including:

Mobile Number Authentication
Application Infrastructure
Security
Performance

Cloud Firestore

Cloud Firestore securely stores application data such as:

User Profile
Course Enrollment
Learning Progress
Test Information
Educational Content

OneSignal

OneSignal is used for push notifications and educational alerts.

https://onesignal.com/privacy_policy

Razorpay

Razorpay processes payments securely.

https://razorpay.com/privacy/

13. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

With trusted service providers
To process payments
To provide requested services
To comply with applicable laws
To protect legal rights
To prevent fraud or abuse

14. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

15. Data Retention

We retain personal information only as long as necessary to:

Maintain your account
Deliver educational services
Comply with legal obligations
Resolve disputes
Enforce agreements

When data is no longer required, it is securely deleted or anonymized where appropriate.

16. Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Update your account
Request account deletion
Request deletion of eligible personal information
Contact us regarding privacy concerns

Certain information may be retained where required by law or for legitimate business purposes.

17. Data Deletion Request

You may request deletion of your Smart Adda account and associated personal information at any time.

To submit a data deletion request, please email:

playconsole@pencilai.co.in

Please include:

Registered Mobile Number
Your Name (if available)
App Name: Smart Adda
A brief description of your request

After verifying your request, we will process it within a reasonable timeframe, subject to applicable legal and operational requirements.

Please note that deleting your account may permanently remove access to:

Purchased Courses
Learning Progress
Test History
Saved Notes
Other associated account data

Certain information may be retained where required by law, to prevent fraud, resolve disputes, or enforce our legal obligations.

18. Children’s Privacy

Smart Adda is intended for educational purposes.

If required by applicable law, parents or legal guardians should supervise the use of the application by minors.

We do not knowingly collect personal information from children in violation of applicable laws.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be published on this page with the revised “Last Updated” date.

Your continued use of Smart Adda after changes become effective constitutes acceptance of the updated Privacy Policy.

20. Contact Us

If you have questions, suggestions, or concerns regarding this Privacy Policy or your personal information, please contact us:

Smart Adda

General Support Email: smartaddaapp@gmail.com

Data Deletion Requests: playconsole@pencilai.co.in

Phone: +91 95464 48514

21. Consent

By downloading, installing, registering for, accessing, or using Smart Adda, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and processing of your information as described herein.